Email Deliverability Issues

11519918 vector warning signRecently, we have encountered email deliverability issues for messages that go out via Blackboard from the district (such as the E-Connection) and schools (such as daily announcements).

After checking on this with Blackboard, they’ve informed us the problem is on their end with their IP addresses. They have committed to solving the issues as quickly as possible, as they know this is affecting parent communication throughout the nation. From what we’ve observed, this is affecting many of the popular email domains, such as Gmail and Outlook.

In the meantime, we apologize that messages and information may have been missed. Schools are able to re-send messages through conventional email; please reach out to them if needed.

We will let families know when our communication channels are fully functional again. Thank you for your patience.